Merchant Support & Knowledge Base
Everything you need to configure, test, and maximize AOV lift on your store.
Need direct assistance from our engineers?
Our dedicated Shopify app development team is available 7 days a week to help with custom block styling, threshold setups, or Plus migrations.
Frequently Asked Questions
How do I add the upsell block to my checkout page? ↓
In your Shopify Admin, go to Settings > Checkout. Under Configurations, click Customize (or Edit). In the left sidebar of the Checkout Editor, click + Add block, select checkout-upsell-block, drag it to your desired position (such as above Payment), and click Save.
Do I need to know how to code? ↓
No coding required! All settings (threshold amount, order bump title, add-on price, and reward type) are configurable directly in your Shopify Admin dashboard and inside the visual Checkout Editor sidebar.
How does the 1-click Order Bump physically charge customers? ↓
Create an add-on product in your Shopify Admin (e.g., "Priority Processing" at $4.99). Paste its Variant GID into the extension settings. When a customer checks the box, Shopify automatically appends that item into the line items list and updates the checkout total securely.
Does this app slow down my checkout speed? ↓
Zero slowdown. Our extension is built strictly with native Checkout Extensibility Web Components and hosted on Shopify's global edge CDN. It does not inject external tracking scripts or render blocking code.